FAQ

Frequently Asked Questions


For those who are new and want to start their mining experience with us, should watch the following "Step by step Tutorial" here.

You can also check our social media for new updates:


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The feature, what it does, is selecting the pool you want, automatically, for each component or rig.


To make it do just that, you first need to create the profile you want with the filters you desire.


The filters for the auto-attach pool profile are:

  • algorithm – here you choose the algorithm you want to use, from the list the platform has to offer. Remember that new algorithms will always be added;
  • component model – here you choose what model your components are;

  • component vendor – the vendors of the components, either Nvidia or AMD;

  • rig name – here you choose the rigs you want the pool to be attached.


Last, you choose the pool you want your components or rigs to use.


After you made the choices you want for the profile, you only need to Apply the changes and Create the Profile.


You can also watch our guide on how to create the profile.

Link 1


Link 2 


Also when adding new rigs to the account, the Auto-Attach will automatically add the pool profile, if it meets the requirements given by the added filters of the profile. 

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To bring the cards to a stable overclock, it is important that they are part of the same model if the cards are from AMD.


1. You can start by blocking the cards from mining and leaving only one to make the overclock settings, until it is stable.

- Once stable, make the same changes for the rest of the cards, and unblock them from mining. -


2. Start the rig with one card. Make the overclock settings until stable.

- Once stable, add the rest of the cards, making the same OC settings as the first card. -


To learn about the interface buttons see here


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This is how you define a pool for mining on Nanopool.org:

- Add the name you are going to mine (ETH Nanopool);

- Choose the algorithm you are going to use (ethash);

- Add your wallet address;

- Add the hostname of the pool (eth-eu1.nanopool.org);

- Add the port (9999);

- Choose the protocol (stratum+tcp);

Add a password only if the pool requires it. On Nanopool.org you do not need a password.

- Click Add New Pool. 


Using the steps above, you can define pools for other coins too. Example SiaCoin.


This is how you add a pool if you are mining on Suprnova.cc:

- Add the name of your pool (Decred Suprnova);

- Choose the algorithm (blacke14r);

- Add the username you signed up on surpnova.cc followed by a random word, or the coin you are mining, in our case Decred (Adrian_D2705.Decred) That will be the name of our worker.;

- Add the hostname (eth.suprnova.cc);

- Add the port (3252);

- Choose the protocol (stratum+tcp);

- Click on Add New Pool.


In the Menu panel, select Dual Mining option. There you can pick what algorithm (coin) can be mined in dual mining. 

As you can see there are:

-Decred;

-lbry coin;

Sia Coin.

Once picked, you will see 2 hashrates on the GPUs.


For mining Ethereum and Decred, you need to create an account on Suprnova.cc

Once created you will add the username in your wallet section in the pool defining seen above.

On the suprnova.cc account, in the My account menu, you will add your worker.

(In my example Decred and password: x ).


After adding the worker, or workers, it should look like this.

The coins that can mined along with Ethereum or Ethereum Classic are:

-Decred;

-SiaCoin;

-Lbry;

-Pascal;

-PascalLite.

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If you have not opted for a prepaid solution in favor of a fee based one you are probably asking how is the fee calculated.
The answer is very simple, every 24h the system will choose random from your components and will mine the equivalent time with your package % fee. The process is totally random and automatic. Depending on the amount of components you can see one or more components fee mining at any giving time.
Every 24h cycle all the components will be chosen for mining

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This is how you define a pool for mining on Nanopool.org:

- Add the name you are going to mine (ETH Nanopool);

- Choose the algorithm you are going to use (ethash);

- Add your wallet address;

- Add the hostname of the pool (eth-eu1.nanopool.org);

- Add the port (9999);

- Choose the protocol (stratum+tcp);

- Add a password only if the pool requires it. On Nanopool.org you do not need a password.

- Click Add New Pool. 


Using the steps above, you can define pools for other coins too. Example ZCash.


This is how you add a pool if you are mining on Suprnova.cc:

- Add the name of your pool (Ethereum Suprnova);

- Choose the algorithm (ethash);

- Add the username you signed up on surpnova.cc followed by a random word, or the coin you are mining, in our case Ethereum (Adrian_D2705.Ethereum) That will be the name of our worker.;

- Add the hostname (eth.suprnova.cc);

- Add the port (5005);

- Choose the protocol (stratum+tcp);

- And add the password (x). Suprnova.cc requires a password for your workers. x is enough for a password. 

(- Some coins need the password (x), in order to be mined, some do not. If the miner on Suprnova.cc doesn't appear to be mining(Active), remove the password x from your pool.)

- Click on Add New Pool.


On your Ethereum Suprnova.cc account go to your My Account Menu, and choose Edit Account. Here you will need to add your wallet to the Payment Address.


Once the account is updated with the wallet, go to your My Worker Menu.

Here you need to add your worker name, in our case Ethereum

(from Adrian_D2705.Ethereum).

And add the password x.

And click Add New Worker.


If you followed the steps correctly, your added worker should look like the ones in the shown picture.


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When the GPU count is orange, it means that there are still PCI-e slots available and GPUs can still be added, until the limit is reached.


GPU count limit reached.


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Rig names are randomly generated.

The picture bellow, explains what to look for when you are searching for your miner on different Pools.


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Main View Rig Buttons


It shows the current temperature state of one ore more components. If it turns red, one or more components are overheated.


This button shows if the rig is up to date. It will turn red if there is a pending update.


It presents the state of the rigs drive. It will turn red, and it will display a message (on mouseover), That "There is not enough space, and should consider upgrading". If this appears on your rig, it means that you should use a bigger drive for the Operating System. (Using a 32GB+ drive is Recommended). 


It shows if the OS files are in working order. If there is an issue with the OS, it will turn red. For this, it is recommended to format and rewrite the OS on the drive.


It presents the state of the RAM memory (Swap OK). If it turns red, it will display a message (on mouseover), that "The rig is swapping, and consider adding more RAM". Using 4GB+ of RAM is recommended, depending on the GPU count.


This is for rebooting your rig remotely. Also there is an option in the Setting Menu, that activated will Automatically Reboot  your rig for you, if it detects a problem. 


Clicking this, will display the status of your rig, if it has errors or not. 


It lets you know  if you are Dual Mining or not. If you press it, it will turn red, and you will block Dual Mining for your current rig.

Also you can block Dual mining on separate components, of your rig, without the need of blocking Dual Mining for your entire rig.


By clicking this you either allow your rig to get updates, or block it from getting updates, just by a simple click.


Pressing this, DELETES a rig from your account.

Component buttons


The red "Core Speed" button shows the current frequency speed of you core. You can manipulate the Overclock or Downclock of the core, just by clicking and sliding it up or down.


Same goes for the "Memory Speed" button. It show the current frequency of the memory, and you can manipulate it as you wish.


With this button you can decrease the Power Consumption of your GPUs, just by clicking it, and sliding it up or down.


This button allows you to undervolt your GPU. It is only available for AMD GPUs.


You can increase or decrease the GPUs fan speed.


It presents the temperature of the GPU. It turns red if it overheats.


You can enable or disable Dual Mining for a GPU.


The "Miner Output" button, shows you Live and a more detailed view of your GPU output. (ex: Speed, Temperature, Fan, Total Shares, Accepted or rejected shares, DAG Epoch, Pool Diff, etc).


You can block or unblock your GPU or CPU from mining.


Overclock Profile. You can create an overclock profile for a specific rig, or for more rigs. The OC Profile will be automatically added to the specific rig or rigs, or to the rigs that share the same GPU vendor or model.


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If you do not get any video output after the initial BIOS splash, go to bios settings and set the motherboard to use ONBOARD VIDEO
Now you will also have output on the motherboard video output, so do not forget to plug your monitor into that port

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Action

Option

Disable

Deep State S3, S4

Disable

Fast Boot (If you are booting from an USB)

Disable

Intel Virtualization

Enable

Above 4G Decoding (If you get a Black Screen, Disable it)

Enable

Internal Graphics

Enable

Legacy mode in BIOS

Enable

CSM Support

Primary Video

Integrated Graphics (Onboard)

PCI-e SpeedGen 2, Gen 3 (If you are using 1070ti-1080ti cards) 


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A rig can disappear only in 2 scenarios:

  1. you have manually deleted it from the list
  2. the rig was not found online for the past 30 days in which case it gets pruned by the system

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First off if you have this problem you have to make sure that your motherboard bios supports and you must selecte PCI-Express Generation 2 (Gen2) as default for all PCI-E slots. Motherboards with only Generation 1 PCI-E may or may not work depending on the video card manufacturer.  If you have setup Generation 2 PC-E then make sure all risers are not damaged at all, check the 1x PCI-E connector from all your risers as well. Make sure all your components are powered on correctly and that your PSU has enough power on the PCI-E rail for all the connected componenets.

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This is the revision number of a certain component, specifically video cards have different revision numbers when they are produced and thus some small settings may differ from one rev to another and small performance differences. Although some of these revisions have differences between them, it will not be a huge impact on the component performance.

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GeForce MX100 Series (Notebook):

GeForce MX150

GeForce 10 Series:

NVIDIA TITAN Xp, NVIDIA TITAN X (Pascal), GeForce GTX 1080 Ti, GeForce GTX 1080, GeForce GTX 1070, GeForce GTX 1060, GeForce GTX 1050 Ti, GeForce GTX 1050, GeForce GT 1030

GeForce 10 Series (Notebooks):

GeForce GTX 1080, GeForce GTX 1070, GeForce GTX 1060, GeForce GTX 1050 Ti, GeForce GTX 1050

GeForce 900 Series:

GeForce GTX TITAN X, GeForce GTX 980 Ti, GeForce GTX 980, GeForce GTX 970, GeForce GTX 960, GeForce GTX 950

GeForce 900M Series (Notebooks):

GeForce GTX 980, GeForce GTX 980M, GeForce GTX 970M, GeForce GTX 965M, GeForce GTX 960M, GeForce GTX 950M, GeForce 945M, GeForce 940MX, GeForce 930MX, GeForce 920MX, GeForce 940M, GeForce 930M, GeForce 920M, GeForce 910M

GeForce 800M Series (Notebooks):

GeForce GTX 880M, GeForce GTX 870M, GeForce GTX 860M, GeForce GTX 850M, GeForce 845M, GeForce 840M, GeForce 830M, GeForce 825M, GeForce 820M, GeForce 810M, GeForce 800M

GeForce 700 Series:

GeForce GTX TITAN Z, GeForce GTX TITAN Black, GeForce GTX TITAN, GeForce GTX 780 Ti, GeForce GTX 780, GeForce GTX 770, GeForce GTX 760, GeForce GTX 760 Ti (OEM), GeForce GTX 750 Ti, GeForce GTX 750, GeForce GTX 745, GeForce GT 740, GeForce GT 730, GeForce GT 720, GeForce GT 710, GeForce GT 705

GeForce 700M Series (Notebooks):

GeForce GTX 780M, GeForce GTX 770M, GeForce GTX 765M, GeForce GTX 760M, GeForce GT 755M, GeForce GT 750M, GeForce GT 745M, GeForce GT 740M, GeForce GT 735M, GeForce GT 730M, GeForce GT 720M, GeForce GT 710M, GeForce 720M, GeForce 710M, GeForce 705M

GeForce 600 Series:

GeForce GTX 690, GeForce GTX 680, GeForce GTX 670, GeForce GTX 660 Ti, GeForce GTX 660, GeForce GTX 650 Ti BOOST, GeForce GTX 650 Ti, GeForce GTX 650, GeForce GTX 645, GeForce GT 645, GeForce GT 640, GeForce GT 635, GeForce GT 630, GeForce GT 620, GeForce GT 610, GeForce 605

GeForce 600M Series (Notebooks):

GeForce GTX 680MX, GeForce GTX 680M, GeForce GTX 675MX, GeForce GTX 675M, GeForce GTX 670MX, GeForce GTX 670M, GeForce GTX 660M, GeForce GT 650M, GeForce GT 645M, GeForce GT 640M, GeForce GT 640M LE, GeForce GT 635M, GeForce GT 630M, GeForce GT 625M, GeForce GT 620M, GeForce 610M

GeForce 500 Series:

GeForce GTX 590, GeForce GTX 580, GeForce GTX 570, GeForce GTX 560 Ti, GeForce GTX 560 SE, GeForce GTX 560, GeForce GTX 555, GeForce GTX 550 Ti, GeForce GT 545, GeForce GT 530, GeForce GT 520, GeForce 510

GeForce 500M Series (Notebooks):

GeForce GTX 580M, GeForce GTX 570M, GeForce GTX 560M, GeForce GT 555M, GeForce GT 550M, GeForce GT 540M, GeForce GT 525M, GeForce GT 520M, GeForce GT 520MX

GeForce 400 Series:

GeForce GTX 480, GeForce GTX 470, GeForce GTX 465, GeForce GTX 460 SE v2, GeForce GTX 460 SE, GeForce GTX 460, GeForce GTS 450, GeForce GT 440, GeForce GT 430, GeForce GT 420

GeForce 400M Series (Notebooks):

GeForce GTX 485M, GeForce GTX 480M, GeForce GTX 470M, GeForce GTX 460M, GeForce GT 445M, GeForce GT 435M, GeForce GT 425M, GeForce GT 420M, GeForce GT 415M, GeForce 410M

Quadro Series:

Quadro GP100, Quadro P6000, Quadro P5000, Quadro P4000, Quadro P2000, Quadro P1000, Quadro P600, Quadro P400, Quadro M6000 24GB, Quadro M6000, Quadro M5000, Quadro M4000, Quadro M2000, Quadro K6000, Quadro K5200, Quadro K5000, Quadro K4000, Quadro K4200, Quadro K2200, Quadro K2000, Quadro K2000D, Quadro K1200, Quadro K620, Quadro K600, Quadro K420, Quadro 6000, Quadro 5000, Quadro 4000, Quadro 2000, Quadro 2000D, Quadro 600, Quadro 410

Quadro Series (Notebooks):

Quadro P5000, Quadro P4000, Quadro P3000, Quadro M2200, Quadro M1200, Quadro M5500, Quadro M5000M, Quadro M4000M, Quadro M3000M, Quadro M2000M, Quadro M1000M, Quadro M600M, Quadro M500M, Quadro K5100M, Quadro K5000M, Quadro K4100M, Quadro K4000M, Quadro K3100M, Quadro K2200M, Quadro K2100M, Quadro K3000M, Quadro K2000M, Quadro K1100M, Quadro K1000M, Quadro K620M, Quadro K610M, Quadro K510M, Quadro K500M, Quadro 5010M, Quadro 5000M, Quadro 4000M, Quadro 3000M, Quadro 2000M, Quadro 1000M

Quadro Blade/Embedded Series :

Quadro P5000, Quadro P3000, Quadro M5000 SE, Quadro M3000 SE, Quadro K3100M

Quadro NVS Series:

NVS 510, NVS 315, NVS 310

Quadro NVS Series (Notebooks):

NVS 5400M, NVS 5200M, NVS 4200M

Quadro Plex Series:

Quadro Plex 7000

Quadro Sync Series:

Quadro Sync, Quadro G-Sync II

Quadro SDI:

Quadro SDI

NVS Series:

NVS 810, NVS 510, NVS 315, NVS 310

NVS Series (Notebooks):

NVS 5400M, NVS 5200M, NVS 4200M

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Radeon™ RX 580 Graphics

AMD Radeon™ R9 M395X Graphics

Radeon™ RX 570 Graphics

AMD Radeon™ R9 M385/380 Graphics

Radeon™ RX 560 Graphics

AMD Radeon™ R9 M270X Graphics

Radeon™ RX 550 Graphics

AMD Radeon™ R9 360 Graphics

Radeon™ RX 480 Graphics

AMD Radeon™ R9 290X Graphics

Radeon™ RX 470 Graphics

AMD Radeon™ R9 290 Graphics

Radeon™ RX 460 Graphics

AMD Radeon™ R9 285 Graphics

AMD Radeon™ R9 Fury X Graphics

AMD Radeon™ R9 M485X

AMD Radeon™ R9 Fury Graphics

AMD Radeon™ R7 M465

AMD Radeon™ R9 Nano Graphics

AMD Radeon™ R7 M460

AMD Radeon™ R9 390X Graphics

AMD Radeon™ R7 M445

AMD Radeon™ R9 380 Graphics

AMD Radeon™ R7 M440

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Yes we do, all users who refer a fellow miner will get a package upgrade or extended  time on an existing package on his account.

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Yes, once you burn the image into your hdd you can move it to whichever rig your want. Please note however that doing this the platform will generate a new license key for your new rig which you have to register again.

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We strive to offer the best security for our users, furthermore our entire system is linux based and encrypted, so if someone is trying to hack your account or your rig he will get a lot of headache

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We will be posting all future updates on our Facebook page and our Blog. Also be sure to check our Youtube Channel for video tutorials and more complex details and setups.

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All mining pools are supported. If you do not want to mine on our pool you can go ahead and define your own pools. If you find a pool that it`s not working on our platform let us know

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If your rig has a red background it usually means it`s offline and/or it stopped submitting data to our platform. In cases like these we recommend manually restarting you rig and inspecting your components. If for some reason you think it`s another problem related to the platform, feel free to Contact Us and report any problems you are experiencing as detailed as you can.

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You will be able to mine all coins that support the following algorithms blake2b, ethash, cryptonight, equihash, lbry, and many more. You can also check our algorithm page here.

We are working on adding more algorithms.  

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The speed that you see in the rigs table is the one reported by the miner and it may not be the same speed that you see on the pool because of different pool implementations.

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All you need is a wallet for the coin you are trying to mine and some basic understanding of how it works. If you do not have a wallet, we would recommend to make an account on Poloniex for a wide selection.

Once you already have an account with us you have to start by burning the img file on your hdd, file that you can download from the download section in your dashboard. After this step proceed booting the rig and register it to the platform by using the license key shown on your rig screen. Once you completed this step you can go ahead and define the pools and assign them to your rig which will instruct it  to start mining. 

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Define the pool inside the dashboard in the pool section by clicking on the New Pool button and give it a friendly name, then select the algorithm from the drop-down menu, don`t forget to define your wallet. After you set the pool you need to go back to the Rigs section and select the newly defined pool. In this stage the rig will be instructed to mine on your newly defined pool.

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We are the Next Generation platform for mining cryptocurrency. Our packages offer by far the best Bang for Buck you will ever get on any other platform out there. Not only we are giving you our services for a low fee but WE ARE ALWAYS HERE TO HELP OUT. As you might have heard we can give you the power to mine multiple coins at the same time on on the same rig and even multiple coins on the same component if you have the Guru package. We know that there are multiple miners out there, but the difference is that we offer you the power to mine what you want, when you want and how you want it.

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For best performance we recommend using the following system specifications:

    CPU must be minimum dual core (preferred Quad Core or up if you plan to CPU mine as well)
    RAM memory should be at least 4GB for optimal performance. More ram may be required if you have more than 6 gpus or if you are mining algorithms that require more ram.
    For storage is highly recommended to use a SSD of at least 32GB or a regular HDD. If you use a USB flash drive be sure it`s a high speed USB 3.0 and at least 32GB of storage, even tho we do not recommend using USB drives at all
    Be warned that if you use a USB Flash drive, data is likely to get corrupted after a while, thus forcing you to reflash the img file again using the provided guides.

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